Taxi Ambassador Program

This program is restricted to EIA taxi drivers only.

View Courses Below

XBUS 1375 Taxi Ambassador Conversation Assessment 

Tuition & Fees: CAD $75 + GST
This tests the listening and speaking ability of candidates to ensure that they are able to interact with clients at an adequate level of proficiency. Assessments will be conducted in a one-on-one, face-to-face format for all students.  All assessment activity will occur at NorQuest’s main campus (10215-108 Street).

XBUS 1376 Taxi Ambassador Customer Service

​Tuition & Fees: CAD $110 + GST
This 4 hour workshop will focus on the desired competencies as approved by Edmonton International Airport . Instruction will be highly interactive in nature with a blend of group work, role playing and other experiential learning activities. All Customer Service training will occur at NorQuest College.

XBUS 1377 Taxi Ambassador Driver Training

​Tuition & Fees: CAD $365 + GST
In partnership with Alberta Motor Association, NorQuest will deliver a series of one-day courses. The course will consist of in-class instruction, a written test, vision test, an in-car coaching session and an in-car assessment. Each student will be required to pass the course to receive their certificate of completion. All classes will occur at AMA.
This program is restricted to EIA taxi drivers only to receive the Taxi Ambassador Program certificate, all three courses included in this program must be successfully completed.
Our organization recently ran a couple half day sessions of how to hold Difficult Conversations. It was so well done and the facilitator was so engaging that people began to waitlist for it, and we had to add more sessions. The DISC assessment that was personalized to each participant and watching them explore their own results was a highlight. Our 100 participants were very appreciative- thanks Norquest.
Vanessa Weg
Senior HR Business Partner Alberta Teachers’ Association

Custom training

We focus on the partnership. We want to support our client's success and prosperity. Whether we use our existing continuing education courses and build on that, or if we start from scratch, we will work with you to deliver results. We customize curriculum based on your business or organizational needs. Talk to us today.

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Save on the cost of training

Whether you are an individual or an organization looking for training for your staff, the Canada-Alberta Job Grant can help save on the costs. Many of our continuing education and custom training programs qualify for the grant. What does that mean? With the grant, you can save two-thirds of the costs.

For details on which courses and programs qualify, talk to one of our program officers.

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Workplace Skills Contact Information

Contact us for more information about our Workplace Skills programs and courses.

Main Office:
10230 108 St NW
Room C100
Edmonton, AB Canada T5J 1L4

The personal information collected on this web form will be used to send you updates on Continuing Education and Custom Training courses. Collection is authorized under section 33(c) of the Freedom of Information and Protection of Privacy (FOIP) Act and is managed in accordance with the Act. Questions about the collection and use of the personal information can be directed to the Manager, Operational Growth, C109A, 10230 108 Street NW, Edmonton, AB T5J 1L4. Telephone: 780.644.6293.

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