Service Design and Customer Experience - XBUS 1961

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With online shopping disrupting traditional brick-and-mortar selling, re-imagining customer service has never been more important. Providing insights into the context for the new realities of selling, this engaging, 4-hour workshop will focus too on the new essentials, from developing talk triggers to the culture shift of yes as well as how to create a seamless omnichannel experience that moves product and services online as effectively as possible.

Service Design and Customer Experience - XBUS 1961

Currently, there are no classes scheduled. Please sign up to be notified when classes are added.


Custom training

We focus on the partnership. We want to support our client's success and prosperity. Whether we use our existing continuing education courses and build on that, or if we start from scratch, we will work with you to deliver results. We customize curriculum based on your business or organizational needs. Talk to us today.

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Save on the cost of training

Whether you are an individual or an organization looking for training for your staff, the Canada-Alberta Job Grant can help save on the costs. Many of our continuing education and custom training programs qualify for the grant. What does that mean? With the grant, you can save two-thirds of the costs.

For details on which courses and programs qualify, talk to one of our program officers.

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Workplace Skills Contact Information

Contact us for more information about our Workplace Skills programs and courses.

Main Office:
10230 108 St NW
Room C100
Edmonton, AB Canada T5J 1L4
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