Managing Front Office Operations

The Rooms Division focus area dives into hotel operations and gives you the knowledge needed to successfully run a hotel and give your customers the high quality experience they deserve and expect.

Review the comprehensive role of a hotel's front office in creating memorable guest experiences. Learn how a hotel’s front office interacts with other departments, strategies to keep the front desk profitable, and how e-commerce and social networking affect front office operations. Case studies and real-world examples present a practical industry focus.

Managing Front Office Operations - XBUS 2019

Location:: Custom
Room:: TBD
Prerequisites:: None

Custom training

We focus on the partnership. We want to support our client's success and prosperity. Whether we use our existing continuing education courses and build on that, or if we start from scratch, we will work with you to deliver results. We customize curriculum based on your business or organizational needs. Talk to us today.

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Save on the cost of training

Whether you are an individual or an organization looking for training for your staff, the Canada-Alberta Job Grant can help save on the costs. Many of our continuing education and custom training programs qualify for the grant. What does that mean? With the grant, you can save two-thirds of the costs.

For details on which courses and programs qualify, talk to one of our program officers.

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Hospitality Contact Information

Phone:: 1.866.534.6480
Email:: hospitality@norquest.ca
Main Office:: 10230 108 St NW
Room C100
Edmonton, AB Canada T5J 1L4

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