Hospitality and service workers are important in shaping a positive experience in all customer service industries. Our Edmonton Oilers Community Foundation Hospitality Institute programs and courses have been designed to offer both introductory and specialized levels of guest service and management training, equipping you and your business with the practical skills needed to create the most memorable client experience possible.

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Build the skills needed for a rewarding career in hospitality

The Hospitality programs offered by NorQuest College through the Edmonton Oilers Community Foundation Hospitality Institute are tailored to prepare you for a career in the hospitality and food service sector. For people beginning their career, we build skills and confidence in our learners to help them support employer needs. For people who already have a career in the sector, we offer professional development through practical skills training in accounting and finance, sales and marketing, rooms division operations, and food and beverage management. For people who would like to participate in employment in other ways, we can prepare you for a rewarding career as a building service worker and as a flight attendant.

Industry Relevant Training

The Hospitality courses offered by NorQuest College Continuing Education are available through varying delivery methods designed to make the learning experience as simple as possible. Depending on the course, you’ll find online, in-person, and other ways you can take the course.


Building Service Worker

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Executive Service Training

Ever found yourself in a meeting with a VIP or Executive and need to know the protocols to follow for a successful interaction? Are you looking for a job in high-end customer service? This course will teach you the basics of etiquette required when meeting with anyone in a business setting.

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Foundations of Cooking Training - XBUS 2300

Start an exciting new career in the food industry and get cooking with NorQuest!

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Flight Attendant - XBUS 2600

Looking for a career that can take you to new heights? Do you have a passion for travel, culture, adventure and providing amazing service? If so, flight attendant training is right for you - it’s not just a career, it’s a lifestyle.

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Hospitality Management Professional Development

Whether you work in a restaurant, hotel, retail store, or are an aspiring general manager for a 5-star resort, our hospitality training is for you.

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Edmonton Oilers Community Foundation

In October 2014, NorQuest College launched the Edmonton Oilers Community Foundation Hospitality Institute (EOCF) which is a unique parnership supporting our vibrant hospitality and service industry sector. We are thankful for the generosity and support the EOCF has shown us. Together, we have provided more than 1000 students with skills training in hospitality. To read more about our partnership and where we are going in the future, visit Edmonton Oilers Community Foundation (EOCF).

Edmonton oilers community foundation

Custom training

We focus on the partnership. We want to support our client's success and prosperity. Whether we use our existing continuing education courses and build on that, or if we start from scratch, we will work with you to deliver results. We customize curriculum based on your business or organizational needs. Talk to us today.

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Save on the cost of training

Whether you are an individual or an organization looking for training for your staff, the Canada-Alberta Job Grant can help save on the costs. Many of our continuing education and custom training programs qualify for the grant. What does that mean? With the grant, you can save two-thirds of the costs.

For details on which courses and programs qualify, talk to one of our program officers.

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Hospitality Contact Information

Main Office:
10230 108 St NW
Room C100
Edmonton, AB Canada T5J 1L4

The personal information collected on this web form will be used to send you updates on Continuing Education and Custom Training courses. Collection is authorized under section 33(c) of the Freedom of Information and Protection of Privacy (FOIP) Act and is managed in accordance with the Act. Questions about the collection and use of the personal information can be directed to the Manager, Operational Growth, C109A, 10230 108 Street NW, Edmonton, AB T5J 1L4. Telephone: 780.644.6293.

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